What happens when I cancel my subscription?

What happens when I cancel my subscription?

Summary

Canceling usually schedules the subscription to end at the close of the current paid period rather than removing access immediately.

Who this is for

  • Users thinking about canceling or reviewing a scheduled cancel.

Steps

  1. Open billing settings.
  2. Review whether the subscription says it will end at period close.
  3. If you change your mind, resume or keep the subscription before that date.

What to expect

  • You will keep access through the end of the current billing period.

Common questions

Am I shut off right away?

Not if the account clearly shows a scheduled end date at period close.

Will my prints be lost?

Only 14 days after the account is cancelled.

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