Why does a shared item say it is no longer available?

Why does a shared item say it is no longer available?

Summary

This usually means the share is no longer active for you.

Who this is for

  • Recipients opening a print or collection that was previously shared.

Steps

  1. Check whether the owner changed or revoked the share.
  2. See whether the shared item still appears in your shared view.
  3. If needed, ask the owner to confirm whether the share is still intended to be active.

What to expect

  • Unavailable shared items usually show a clear unavailable state instead of the original content.

Common questions

Could I have removed it myself?

Removing a shared item from your own library can also make it unavailable from your side.

Could it be a bug?

It is possible, Yes. As bugs/errors can occur it's possible something did not go as planned and if that happens please contact support@stlstash.com for assistance.

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